Wednesday, May 13, 2009

Passion Shower

Yesterday, the weather was lovely. The air was warm. I had to meet a client at
Starbucks and a venti Passion Tea sounded really yummy.

I love how pretty and sparkly clear Passion Tea is in the clear plastic tumblers while rolling around with ice cubes. I paid for my order and began to herd my gaggle of children out of the store. I held my prized beverage with the fingers of my right hand stretched over the top of the cup. I held my pinkie finger out to offer to my toddler while we strolled through the parking lot. Just as i opened my mouth to speak, I felt the lid pop off of my drink, and the full cup of refreshment fell to the black pavement. I stopped dead in my tracks and when the plastic met the pavement, my beautiful, sparkly red tea splashed up and out of the cup and all over me, then ran like a river down the incline of the parking lot. I picked up the plastic vessel. Then I told all the kids to go ahead and get into the van.
I was determined to have my tea. I walked back up to the counter at Starbucks. The girl who served me earlier saw me and recognized me and said with a smile, "Uh oh!" Then she saw my empty cup on the counter.
Our conversation went like this:
Barista: You need a refill? It's only fifty-four cents!
Me: Oh, really? No, I'll pay for the whole thing!
Barista: You must've been thirsty! No! Really! Refills are only fifty-four cents.
Me: Welllll...I am! But I...(interrupted)
Barista: Oh no! Did your little guy spill it?
Me: As wild and crazy as he was in here, one might think that he did, but actually, I spilled it.
Barista: Oh! Well! Then, it's FREE!
Me: Seriously?
Barista: Oh, SURE! Oopses happen! Yeah, there won't be any charge.
Me: Wow! That is awesome! But seriously, I'll pay for another drink.
Barista: (laughingly) You had a Passion Shower?
Me: Yeah, actually! I guess I did! It was quite refreshing.
Yay for Starbucks' "Oopses Happen Policy"

2 comments: said...

aaah I did not know they had a oopsie policy good to know.. LOVE STARBUCKS

A bird in the hand said...

I really had to smile. Starbucks barristas are really good that way...